Updating your payment details
Card details are updated through Stripe's own secure payment form, not typed into anything hosted by Rated5 directly.
Go to Billing
The Owner can open Billing and find the payment method section, which shows the brand, last 4 digits and expiry of the card currently on file.
Choose to update your card
This opens Stripe's own secure card-entry form. Your card number is handled entirely by Stripe — it never passes through Rated5's servers.
Confirm the new card
Once confirmed, Rated5 stores only the new card's brand, last 4 digits, and expiry month and year, for display purposes — enough to recognise which card is on file, nothing more.
If a renewal payment fails
If a payment fails when your subscription tries to renew, the subscription moves into a “past due” state. Access is not restricted while past due — everyone on the team keeps full access to Rated5, exactly as before.
Update your card details and the payment will be retried.
See pricing for current rates.
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