Change someone's role or deactivate their account

Updated 18/07/2026 · 2 min read

Owners and Managers can update a team member's role or deactivate their account from the team roster.

1

Open Settings → Team

Find the person you want to update in the team roster. Owners and Managers can both make changes here.

2

Open their profile

Tap through to the person's row to see their current role and status, and the options available for them.

3

Change their role, or deactivate them

Pick a new role to update what they can see and do, or deactivate their account if they no longer need access at all.

4

The change takes effect immediately

A role change applies to their next actions straight away. Deactivating someone ends any sessions they're currently logged into and blocks them from logging back in.

Tip: If you're removing someone who's the organisation's only Owner, you'll need to make someone else an Owner first — Rated5 always keeps at least one active Owner in place.

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